We offer exchange within the first 30 days of your physical purchases if an item is defective or damaged, if 30 days have passed since your purchase, you will not be reimbursed (Minus shipping costs)

All services purchased are non-refundable. Cancellations with over 24 hours notice can be rescheduled or transferred, cancellations with less than 24 hours notice will result in a 50% rescheduling fee.